1. We are responsible for data processing – how to get in touch with us?
The Danish Business Authority is responsible for the processing of your personal data provided to us. Please find our contact details below:
The Danish Business Authority
Langelinie Allè 17
DK-2100 Copenhagen Ø
CVR number.: 10150817
Telephone: +45 35 29 10 00
Mail: erst@erst.dk
2. Contact information of the data protection officer
If you have any questions about our processing of your personal data, you are always welcome to contact our data protection officer.
You can reach our data protection officer in the following ways:
- By telephone: +45 33 92 33 50
- By email: dpo@em.dk
- By letter to: The Ministry of Industry, Business and Financial Affairs, att. the data protection officer, Slotsholmsgade 10-12, DK-1216 Copenhagen K
3. The purposes and legal basis for the processing of your personal data
We process your personal data in order to:
- Send you a customer satisfaction survey after your call
The processing of your personal data is based on:
- Article 6 (1) (e) of the Data Protection Regulation
4. Categories of personal data
We process the following categories of personal data about you:
- Regular personal data in the form of your phone number.
5. Recipients of your personal information
The Danish Business Authority makes use of data processors which have access to the extent that is necessary for them to provide their services.
6. Sources for your personal data
We collect your personal information from your phone call.
No data is collected from other sources.
7. Retention of your personal data
- The customer satisfaction survey is sent based on your phone call.
- Information about your phone number is deleted after 90 days.
- Your comment in the customer satisfaction survey is deleted after 90 days.
8. Right to withdraw consent
You have the right to withdraw your consent at any given time. To do so, you can contact us using the contact information provided in the first section.
The withdrawal of your consent does not affect the legality of the processing of your personal data based on your previously submitted consent up to the time that your consent is withdrawn. This is to clarify that the withdrawal of your consent will take effect from this point in time.
9. Your rights
You have a number of rights under the Data Protection Regulation in relation to our processing your personal data.
If you want to make use of your rights, please contact the Ministry of Industry, Business and Financial Affairs.
Right to information (right of access)
You have the right to access the information we process about you and certain supplementary information.
Right to rectification (correction)
You have the right to have incorrect information about yourself corrected.
Right to deletion
In very special cases, you have the right to have your personal data deleted before the deadlines set in our general deletion policy.
Right to restrict processing
In certain situations, you have the right to have the processing of your personal data restricted. If the processing of your personal data is restricted, we may only process your information - apart from for storage purposes - with your consent, or for the purpose that legal claims can be established, asserted, or defended, or to protect a person or important public interests. It should be noted in this context, that archival purposes are to be regarded as important public interests.
Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data.
You can read more about your rights in the Danish Data Protection Agency's guidance on rights of data subjects, available at www.datatilsynet.dk.
10. Complaints to the Danish Data Protection Agency
You have the right to complain to the Danish Data Protection Agency if you are dissatisfied with the way in which we process your personal data. The contact details of the Danish Data Protection Agency are available at www.datatilsynet.dk.